Production
https://www.prod.org.br/article/doi/10.1590/S0103-65132013005000020
Production
Article

Identificação dos fatores que afetam a ruptura de estoque utilizando análise de agrupamentos

Determination of drivers of stock-out performance of retail stores using cluster analyses

Aguiar, Fernando Henrique O. de; Sampaio, Mauro

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Resumo

O trabalho se propôs a identificar as principais causas da ruptura de estoque por meio de uma análise de dados históricos da operação de um grande varejista que atua no Brasil. Este estudo foi suportado por técnicas de análise de agrupamento. O trabalho revelou que algumas causas da ruptura de estoque podem ser identificadas pela simples análise do banco de dados dos varejistas, contribuindo para tomadas de decisões gerenciais.

Palavras-chave

Ruptura de estoque. Varejo. Estoque. Logística. Análise de agrupamento

Abstract

This study proposes to identify the main causes of out of stock through a database analysis of a representative Brazilian retailer. This database analysis was supported by cluster analyses. The study found that some causes of rupture can be identified simply by analyzing the retailer's database, contributing to managerial decision making.

Keywords

Stockout. Retail. Inventory. Logistics. Cluster analyses

References



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